Ice Skating Rink Monitor

About the role

The Ice Skating Rink Monitor plays a crucial role in ensuring the safety and enjoyment of all guests at the rink. This seasonal position runs from November 3, 2026 to January 3, 2027 and is ideal for someone who enjoys ice‑skating and working in a dynamic, guest‑focused environment.

Responsibilities

• Supervise skaters on the ice to ensure they follow safety rules and regulations.
• Identify and address any unsafe or potentially hazardous conditions on the ice.
• Assist skaters during falls or incidents and contact first aid staff if necessary.
• Provide excellent customer service to ensure a great guest experience.
• Assist guests with ice skate sizing and rentals.
• Maintain regular and reliable attendance.
• Demonstrate a commitment to Nashville Zoo’s mission and values.

Requirements

• Advanced ice‑skating ability.
• Strong communication skills to interact effectively with guests and staff.
• Ability to perform physical tasks such as lifting, carrying, and ice skating.
• Ability to self‑direct work tasks while ensuring safety and productivity.
• Must be at least 16 years of age.
• Must have reliable transportation.
• Must be available to work evenings, weekends, and holidays.
• Ability to work outdoors, often in cold temperatures.
• Ability to stand/skate for an entire shift.
• Frequently stand and walk for extended periods, interact with guests, and occasionally lift, carry, or move items up to 25–30 lbs.
• Clear verbal communication, strong customer‑service skills, and ability to project one’s voice.
• Regularly work both indoors and outdoors in varying weather conditions; may be exposed to noise, crowds, dust, and routine cleaning agents.
• Safely navigate public areas, stairs, and uneven surfaces while operating basic equipment such as radios, tablets, microphones, and point‑of‑sale systems.
• May assist with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols.

Schedule

Typical hours are between 4:30 pm and 10:30 pm. The temporary position begins on November 3, 2026 and ends on January 3, 2027.

Pay

Pay range: $18 USD – $18 USD (i.e., a flat rate of $18 per hour).