Ice Rink Attendant | Part-Time | Angel Of The Winds Arena

Responsibilities

• Greet, check-in, and assist guests; ensure accurate payment and proper recordkeeping.
• Answer phones, emails, and in-person guest questions.
• Issue and put away rental skates.
• Operate point-of-sale systems for admissions, rentals, retail merchandise, and concessions.
• Prepare and serve food and beverages while adhering to sanitation standards; restock concessions as needed.
• Aid in the setup of programming, including youth hockey and group classes.
• Host birthday parties and group events, including setup, party guest check-in, and clean-up, while providing exceptional customer service.
• Set up and break down tables, chairs, and other equipment as needed.
• Monitor skating sessions as needed to ensure guest safety.
• Enforce rink rules and respond to on-ice incidents and minor injuries.
• Sharpen skates using Sparx (training provided).
• Perform light janitorial duties, including sweeping, vacuuming, trash removal, and restroom checks, to maintain cleanliness and safety in the lobby, rink, and surrounding areas.
• Perform opening and/or closing procedures as needed.
• Maintain a positive, professional, and helpful attitude with guests.
• Perform other duties as assigned.

Qualifications

• Flexible availability including weekends, early mornings, evenings, and/or holidays.
• High school diploma or equivalent preferred.
• Food Handlers Card required (or obtained prior to start).
• Ice skating ability preferred but not required.
• CPR/First Aid certification preferred but not required.
• Ability to lift, push, pull, or carry heavy objects as needed.
• Ability to multitask in a fast-paced, event-driven environment.
• Ability to communicate clearly and professionally with guests and staff.
• Ability to work independently or as part of a team.