ICC - Receiving Clerk

About the Role

Receives deliveries of products from all DSD vendors, verifies invoice accuracy, and operates the receiving system according to Company and Division policies. Maintains a good rapport with vendors and ensures cost, quality, and inventory controls.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed customer service goals.
• Receives all deliveries, logs them into the computer, and breaks down loads from DSD suppliers.
• Transports products from the receiving area to storage, freezer, cooler, or sales area.
• Verifies orders against invoices, audits product contents, and uses the electronic receiving system to verify costs.
• Reconciles vendor invoices to costs in the computer system and inputs differences by item.
• Balances all receiving and transmits information to the general office for payment.
• Maintains invoices and reports in the established filing system according to the record retention schedule.
• Reviews and accepts only proper and correct orders submitted by outside sales representatives.
• Daily reviews emails from the DSD Coordinator and retrieves vendor invoices.
• Prevents shrink, damage, and spoilage of products; repairs and prices damaged products if saleable; discards or returns damaged products to vendors as required.
• Maintains security, sanitation, and organization of the receiving, storage, and loading dock areas.
• Performs training duties and operates related equipment such as hand trucks, six-wheel carts, power lifts, pallet jacks, balers, compactors, cutters, pricing guns, and computer equipment.
• Occasionally performs duties such as ordering, stocking, stacking, facing, pricing, marking, and rotating dairy and frozen food items in the absence of dairy or frozen food clerks.
• Maintains a good working relationship with vendors and delivering personnel.

Requirements

• Ability to judge and react to business activity.
• Compliance with all Company policies, including attendance, grooming standards, and dress codes.
• Ability to work early mornings, weekends, and holidays.
• Regular attendance is required.

Qualifications

• Knowledge of basic mathematics.
• Understanding of Company policies and procedures regarding receiving, ordering, stocking, merchandising, pricing, inventory control, and product warehousing/storage.
• Product knowledge, including seasonality and perishability.
• Knowledge of product movement and factors impacting gross margins.

Skills

• Friendly, courteous, and tactful demeanor with customers, co-workers, and vendors.
• Good interpersonal, organizational, and verbal/written communication skills.
• Ability to be a team player and follow written and oral instructions.
• Physical ability to lift, stack, and maneuver objects up to 80 lbs., push/pull hand trucks and pallet jacks, and operate related equipment.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate work completion.

Work Environment

• Exposure to varying temperatures in the loading/receiving area, cooler (28°F), and freezer (-20°F).
• Potential hazards related to equipment, tools, and work aids.
• Backroom receiving area with occasional exposure to outside temperatures during unloading.

Pay

The pay range is $22.15-$23.50 per hour, but no less than the local minimum wage. Starting rates vary based on location, experience, qualifications, and applicable collective bargaining agreements.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Sick pay (accrued based on hours worked).
• PTO/Vacation pay (accrued based on hours worked).
• Paid holidays (9 days annually).
• Bereavement pay.
• Retirement benefits (pension and/or 401k eligibility).