IBH: Front Desk Agent

Responsibilities

• Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
• Properly perform check-in/check-out procedures in regards to guest accounts
• Keep accurate account of monies in cash drawer
• Answer phones
• Respond promptly and courteously to any guest request
• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations

Qualifications

• Must be available weekends, weeknights, and holidays
• Applicants must be 18 years old
• Long periods of standing required
• Computer skills are mandatory