IAM IT Operations Analyst III

About the role

The IAM IT Operations Analyst III is a senior technical resource responsible for Microsoft Entra ID administration, identity lifecycle management, scripting and automation, account remediation, and complex technical troubleshooting. The role serves as a senior escalation point for IAM, onsite technology, and VIP/executive issues and works across Workday, Entra ID, Active Directory, ServiceNow, and downstream applications to resolve problems and improve IAM operations.

Responsibilities

• Administer and troubleshoot Entra ID and Active Directory users, groups, authentication methods, enterprise applications, SSO, SCIM, synchronization, provisioning, and licensing.
• Support