IAM Cyber Security

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer relationships and provide technical support
• Handle escalations and resolve complex issues
• Collaborate with cross-functional teams to deliver solutions

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in IT support or customer service
• Strong problem-solving and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Knowledge of network troubleshooting tools

Skills

• Customer service orientation
• Technical troubleshooting
• Team collaboration

Benefits

• Flexible work schedule
• Competitive salary
• Professional development opportunities

Pay

• $50,000 - $60,000 annually

Schedule

• Full-time position
• Monday through Friday, 9 AM to 5 PM