IA Processing Specialist

Summary

The Investment Advisory Processing Specialist uses comprehensive Investment Advisory and Broker dealer knowledge to complete processing tasks specific to advisory accounts. You will facilitate the opening and maintaining of the accounts on specialized advisory programs that include the Wealth Management Platform (WMP). You will utilize a ticketing system to complete requests sent from Financial Professionals (FP) and correspond through Support Center, email or direct phone calls. You will collaborate with other departments and work directly with Envestnet to find solutions. You will also work closely with the IA Support team to find opportunities to support, provide feedback, and improve processes.

Responsibilities

• Process incoming request that related to Investment Advisory.
• Complete incoming request timely and accurately.
• Ability to Pay close attention to detail
• Driven to meet and exceed deadlines
• Can work independently
• Ability to organize, prioritize and handle multiple tasks within established timeframe.
• Communicate professionally in writing or verbally with coworkers and FPs.
• Can solve problems while considering company policies/procedures.
• Create strong working relationships with advisors, their office staff, and peers across the firm.
• Exercise judgment to avoid escalations.
• Communicate and partner with others within the Osaic to resolve concerns and issues.
• Analyze problems, take ownership of issues, and follow through to resolution.
• Maintain satisfaction, quality, and production goals.
• Continuously learn and be flexible with industry changes

Education Requirements

• A high school diploma or GED is required.
• A bachelor’s degree in business, finance, or a related field is preferred.

Basic Requirements

• Minimum 1 years’ experience of brokerage experience.
• Minimum 1 year providing customer service; including, proven results in bringing solutions to challenging issues experience.
• Proficient with NetX360, Wealth Management Platform, Streetscape, SalesForce, Windows Microsoft Excel, Word, Outlook and Internet.
• Ability to verbally communicate effectively with the Advisors regarding service issues.
• Ability to read and interpret company policies, operations manuals, Pershing manuals, and technical guides.

Preferred Requirements

• 1+ years of investment advisory support experience.
• Completion of the FINRA SIE exam.
• FINRA Series 7.
• Experience with Envestnet / Wealth Management Platform.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in business, Finance or related field is preferred.
• Minimum 1 years’ experience of brokerage experience.
• Minimum 1 year providing customer service; including, proven results in bringing solutions to challenging issues experience.
• Proficient with NetX360, Wealth Management Platform, Streetscape, SalesForce, Windows Microsoft Excel, Word, Outlook and Internet.
• Ability to verbally communicate effectively with the Advisors regarding service issues.
• Ability to read and interpret company policies, operations manuals, Pershing manuals, and technical guides.
• Completion of the FINRA SIE exam.
• FINRA Series 7.
• Experience with Envestnet / Wealth Management Platform.

Benefits

Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.

Pay

$48,000-$50,000 per year + annual performance-based bonus

Schedule

Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Location

• Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
• La Vista:12325 Port Grace Blvd, La Vista, NE 68128
• Oakdale: 7755 3rd St. N, Oakdale, MN 55128
• Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
• St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702