I/DD Program Manager - Home & Community Based Supports

SLS/ILS Program Manager – Developmental Disabilities Location: In Person - San Diego, CA Employment type: Full time, salaried Compensation: $70,500 to $80,000 annually (DOE), plus bonus opportunities Reports to: Director About Almost Family Almost Family provides home and community based supports for adults with intellectual and developmental disabilities (I/DD) in Oregon, and California. In San Diego, Almost Family is vendored through San Diego Regional Center (SDRC) to provide Supported Living Services, respite, group employment, and individual placement. Our San Diego program is expanding, and we are seeking an experienced Program Manager to lead its next stage of growth. Position Summary The SLS/ILS Program Manager is responsible for the quality, compliance, and growth of Almost Family's San Diego supported living program. This position oversees a team of Direct Support Professionals (DSPs), manages person centered planning for an assigned caseload, and serves as the primary liaison to SDRC service coordinators. The Program Manager is also accountable for census growth and for developing referral relationships across the regional center community. Essential Duties And Responsibilities Program Growth and Business Development Meet monthly census growth targets for supported living and respite servicesDevelop and maintain referral relationships with SDRC service coordinators, independent facilitators, families, and community partnersRespond to all referrals within one business day and coordinate timely transitions from intake to start of servicesRepresent Almost Family at provider fairs, regional center meetings, and community eventsIdentify unmet service needs in the San Diego market and support the launch of new service linesPlan staffing capacity in advance of anticipated growth Program Management and Compliance Oversee service delivery for an assigned caseload in accordance with Title 17, the Lanterman Act, and SDRC vendor requirementsMaintain accurate, audit ready documentation, including service logs, progress notes, incident reports, and billing recordsSubmit Special Incident Reports (SIRs) within required timelines and oversee corrective action Person Centered Planning Conduct intakes and assessments and develop individualized service plans in partnership with each individual and their circle of supportParticipate in Individual Program Plan (IPP) meetings and prepare quarterly and annual progress reportsMonitor progress toward goals and adjust supports as needs change Staff Supervision and Development Recruit, hire, train, and supervise Direct Support ProfessionalsDevelop staff schedules and match staff with individuals based on needs and compatibilityConduct field observations, provide ongoing coaching, and complete performance evaluationsSupport staff retention through consistent supervision and professional development On Call Coverage Participate in a rotating on call schedule to address urgent staffing, health, and safety matters Qualifications Required Minimum of two years of experience in Supported Living Services (SLS) and Independent Living Services (ILS) for adults with developmental disabilitiesMinimum of one year of experience supervising Direct Support Professionals or other direct care staffDemonstrated success growing a caseload or program through referral developmentWorking knowledge of the Regional Center system, Title 17 regulations, the IPP process, and person centered planningStrong written communication skills for service plans, progress reports, and incident documentationBachelor's degree in social work, psychology, human services, or a related field, or equivalent experienceValid California driver's license, reliable transportation, and current auto insuranceAbility to obtain DOJ/FBI Live Scan background clearance Preferred Experience with the Self Determination Program (SDP), including coordination with independent facilitators, Financial Management Services (FMS) providers, and spending plansEstablished relationships with SDRC service coordinatorsBilingual in English and Spanish Compensation And Benefits Annual salary of $70,500 to $78,000, commensurate with experienceBonus opportunities based on program growth and quality outcomesMedical, dental, and vision insurancePaid time off and paid holidaysMileage reimbursementPaid training and professional development Almost Family is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.