HyperX Product Manager, Controllers (Specialist)

Responsibilities

• Shapes and refines the global PSS strategy, roadmaps, platforms, and SKU plans for the controller category in collaboration with R&D and solutions teams, ensuring alignment with market needs, customer insights, and business goals.
• Conducts closed-loop post-analysis of global PSS strategies, evaluates effectiveness, and makes data-driven recommendations for improvement.
• Represents the voice of the customer by analyzing user needs, preferences, market trends, and competitive insights to inform product definition and category direction.
• Develops product requirements, briefs, and recommendations that translate customer and market insight into actionable roadmap decisions.
• Provides subject matter expertise and strategic support to sales efforts directed toward end users and partners.
• Determines and helps lead effective product, service, and solution introduction processes to support successful regional launches.
• Supports product forecasting activities and product availability planning, working closely with cross-functional teams.
• Supports product lifecycle planning by providing category recommendations and cross-functional input on transitions, timing, and product change decisions in partnership with central category teams.
• Partners closely with engineering, design, sourcing, operations, and commercial teams to guide products from concept through launch.
• Helps identify portfolio gaps, platform opportunities, and areas for future category growth across key customer segments and use cases.
• Solves difficult and complex problems with a fresh perspective, demonstrating sound judgment, creative thinking, and the ability to manage projects independently.

Requirements

• Recommended Four-year or Graduate Degree in Business, Marketing, Engineering, or a related discipline, or commensurate work experience or demonstrated competence.
• Typically 4–7 years of work experience, preferably in product management, product marketing, product design, consumer electronics, gaming peripherals, or a related field, or an advanced degree with 3–5 years of work experience.

Qualifications

• Strong knowledge of gaming controller ecosystems across Xbox, PlayStation, Switch, PC, mobile, and handheld gaming.
• Understanding of controller hardware and software trends, including Hall Effect sticks, wireless latency, ergonomics, battery performance, back buttons, modularity, firmware, and customization.
• Strong commercial and category instincts, including portfolio ladders, pricing, margin, retailer expectations, and competitive benchmarking.
• Ability to turn enthusiast feedback, customer insight, and market data into product decisions that can serve broader gaming audiences.
• Technical fluency and comfort working with engineering, sourcing, quality, firmware, software, and development teams.
• Strong product management discipline with experience operating cross-functionally in a matrixed organization.
• Knowledge & Skills: Gaming controller market knowledge, Customer and player insight, Competitive analysis, Product strategy, Roadmap planning, Product requirements definition, Hardware product development, Software and hardware integration, Platform ecosystem understanding, Go-to-market strategy, Category management, Portfolio planning, Business strategy, Data analysis, KPI tracking, Post-launch analysis, Cross-functional collaboration, Technical acumen, User experience and ergonomics, Value proposition development, Vendor and partner collaboration, Project management, Commercial judgment, Retail and channel understanding.

Skills

• Gaming controller market knowledge
• Customer and player insight
• Competitive analysis
• Product strategy
• Roadmap planning
• Product requirements definition
• Hardware product development
• Software and hardware integration
• Platform ecosystem understanding
• Go-to-market strategy
• Category management
• Portfolio planning
• Business strategy
• Data analysis
• KPI tracking
• Post-launch analysis
• Cross-functional collaboration
• Technical acumen
• User experience and ergonomics
• Value proposition development
• Vendor and partner collaboration
• Project management
• Commercial judgment
• Retail and channel understanding

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, Additional flexible paid vacation and sick leave (US benefits overview)