Hyperscale Data Center Implementation Engineer

About the role

The Optical Communications segment of Corning is seeking a Technical Sales and Engineering Specialist to drive the adoption of new innovations with major DCBU customers. This role requires extensive technical sales and engineering support, building deep relationships with key contacts, and facilitating field trials.

Responsibilities

• Drive the innovation adoption process at each assigned strategic account/location to create a preference for Corning products and incremental revenue for future opportunities.
• Serve as Subject Matter Expert (SME) for assigned Hyperscale DC sites. Guide strategic account teams to ensure that all technical needs are met.
• Provide competitive intel based on customer engagements. Identify local contacts that receive value from our new innovations (NPIs).
• Develop customer, installer, consultant, integrator champions for the innovations and build/maintain relationship.
• Identify local stakeholders involved in the approval/adoption of our innovations. Determine timing required hit design cycles.
• Facilitate field trials and define criteria for successful trial. Track and forecast customer timing to start purchasing and deploying new innovations.
• Report out information gathered in weekly trip reports. Coordinate with Engineering Services to provide resource forecasts and schedules for pro bono on-site technical support for key projects within strategic accounts.
• Engage with cross-functional resources to assist customers (Engineering Services, Customer Experience, Product Line Management, Manufacturing, Quality, Technology, Research and Development) through regular use of ingenuity, creativity, and problem-solving.
• Understand customer applications and guide the customer and installer to follow Corning best practices.

Requirements

• BS in an Engineering, Technical or Science Field with minimum of 2+ years of sales, project management, data center product or design experience, or similar experience.
• OR 5+ years prior experience as a Field Engineer, Systems Engineer, Solutions/Applications Engineer, technical designer, installation contractor, and/or managing installation projects.
• Demonstrated presentation skills and experience.
• Strong technical and analytical skills.
• Strong communication skills with the ability to create and foster customer relationships.
• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint, Outlook, or Teams).

Desired Skills

• Strong knowledge of Data Center networks.
• Commercial knowledge of customers and practices for data centers, such as testing, troubleshooting, and installation methods.

Pay

$73,806.00 - $101,483.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

Schedule

Up to 50% regional, weekday, domestic travel.