Hyperscale Account Manager

Responsibilities

• Partner with the Lead Account Manager to support day-to-day account management.
• Track action items, deliverables, and timelines across multiple projects.
• Ensure follow-ups are completed and priorities are executed.
• Maintain regular communication with client stakeholders and general contractors.
• Respond to requests, provide updates, and ensure clear communication.
• Support a consistent and reliable client experience.
• Monitor changes in scope and flag potential additional work.
• Support development of proposals and pricing inputs.
• Maintain visibility into active and upcoming opportunities.
• Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward.
• Communicate client needs clearly and ensure alignment across teams.
• Track progress and follow through on outstanding items.
• Maintain accurate account activity, opportunities, and notes in Salesforce.
• Support pipeline tracking and basic reporting.

Qualifications

• At least 5 years of experience in account management, sales, or a client-facing role.
• Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred).
• Strong organizational and time management skills.
• Ability to manage multiple priorities and follow through on deliverables.
• Clear and professional communication skills.
• Experience working cross-functionally with internal teams.
• Proficiency in Salesforce.