Hyper Wellness Representative - Full or Part time

About the Company

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Restore is Inc. 5000 ranked as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

About the Role

Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. This role offers room for growth for leaders in the studio.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients, including completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintaining a safe, clean, and secure environment for all guests and employees
• Serving as an expert on Restore products and services
• Representing the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
• Creating a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for their contributions

Requirements

• Passion for health and wellness
• Sales experience, including memberships, service packages, and lead follow-up (text, emails, calls) — we are not pushy, but this is a must
• At least one year of customer service experience in a retail environment
• Willingness to work weekends
• Strong communication and collaboration skills
• Holding or working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits

• Competitive salary plus bonuses
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Casual dress code
• Fun, wellness-focused work environment
• Wellness resources

Pay

Starts at $18.00 per hour