Hyper Wellness Representative
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
About the role
Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Responsibilities
- Greeting clients and assisting them with Restore’s wellness services
- Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
- Conducting tours and selling service packages and memberships
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Performing opening and closing procedures
- Maintain a safe, clean and secure environment for all guests and employees
- Serve as an expert on Restore products and services
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
- Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions
Requirements
- You’re passionate about health and wellness
- You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe
- Working weekends doesn’t bum you out
- Communication and collaboration are some of your strong suits
Benefits
- A competitive salary plus bonuses
- Flexible Schedules
- Casual Dress-code
- Fun, wellness-focused work environment
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.