Jobs · Management · Ohio

Hyper Wellness Rep / Front Desk

Restore Hyper Wellness · Westlake, OH · 1 mo ago
On-siteManagementPart-time

Employee Discounts

This role offers the opportunity to make a meaningful impact on clients’ wellness transformations while growing within a dynamic, health-focused environment.

Opportunity for Advancement

  • Lead engaging studio tours that highlight the benefits of our services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support long-term health objectives.
  • Consistently achieve membership sales, renewals, and retail targets.
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
  • Leverage referral systems and follow-up protocols to strengthen client relationships.
  • Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore’s mission and enthusiasm for wellness in every interaction.

Training & Development

  • Education: High School Diploma or equivalent (required).
  • Experience: 1+ year in customer service (required).
  • Experience: 1+ year in sales (required).
  • Membership-based sales in the health/wellness/fitness industry (preferred).
  • Thrives in fast-paced environments with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems (training provided).
  • Proven success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.

Benefits

  • Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
  • Compensation: Bonus & Commission opportunities (Full-Time & Part-Time).
  • Growth: Career advancement opportunities at all levels.
  • Pioneering Wellness: Be part of an industry-leading company that’s redefining health and wellness.
  • Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
  • Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
  • Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies to support your own health journey.
  • Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.

Pay

Compensation: Hourly + Commission + Bonus

Schedule

Reports To: General Manager

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