(Hybrid) Talent Operations Specialist - Talent and Culture
West Virginia University · Morgantown, WV · 3 wk ago
Full-time
About the role
Reporting to the Director, Talent Acquisition and Recruitment, the Talent Operations Specialist provides operational support including but not limited to reporting, auditing, program monitoring, and vendor relations.
Responsibilities
- Generate, distributes, maintains records, initiate actions and monitor follow up, as required for standard and custom reports on weekly, monthly, and annual reporting to ensure compliance related to internal processes and procedures, and federal, state, and local mandates.
- Assist with coordination of the University system-wide background check program for staff, faculty, volunteers, and students.
- Ensure compliance with multiple regulations impacting background checks
- Review all background checks flagged for discrepancies or issues.
- Designs and provides training for internal university clients performing background checks to ensure compliance with relevant regulations.
- Coordinates and serves as a member of the Background Check Committee which reviews potentially derogatory background check results and uses discretion to decide upon employment actions based upon those results.
- Serves as the point of contact for employees, volunteers, and students through the pre-adverse and adverse background check process.
- Serves as primary contact for background check vendor and coordinates updates and enhancements to university background check offerings.
- In conjunction with Employee Relations, maintains the ER database.
- Processes payment of background check vendor invoices
- Provides support and ensures compliance through weekly, monthly, and annual audits. Audits may include but are not limited to: Background checks, hiring process, and disposition completion.
- Organize and maintain Standard Operating Procedures for Talent Acquisition and Recruitment, reviewing for accuracy on scheduled basis.
- Monitor and update the Talent Acquisition and Recruitment webpage as requested.
- Review and update internal knowledge-based articles to ensure accuracy.
- Process invoices and P-card reconciliation.
- Monitor, respond, or assign Sales Force cases assigned to Talent Acquisition to ensure timely action is taken.
- Monitor and respond to messages in multiple Vanity Accounts