(Hybrid) Program Manager (Charleston, WV) - Health Affairs Institute

This hybrid position will be primarily based in the Charleston, WV area.

About the role

WVU Health Affairs Institute (HAI) is seeking a Program Manager to lead the coordination, improvement, and implementation of current and future initiatives associated with the Health Affairs Institute. The successful candidate will communicate project plans internally and with external collaborative partners as required.

West Virginia University’s Health Affairs Institute frequently engages in collaborative efforts with West Virginia’s Department of Health Services (DOHS). Ideal candidates will have work experience that aligns with the mission of DOHS’s Bureau for Medical Services, Bureau for Children and Families, Bureau for Behavioral Health, and Bureau for Public Health.

This position operates in a hybrid work environment, with periodic in-person responsibilities requiring travel to and presence at our Charleston, WV office.

Responsibilities

• Provides functional supervision and task-level oversight of assigned project staff.
• Manages and coordinates day-to-day productivity and task management on Health Affairs programs in a complex, diverse, and agile environment.
• Accountable for meeting all active program milestones and deadlines as outlined in executed Health Affairs contracts.
• Organizes and coordinates Health Affairs programs across internal departments and between external research and development partners.
• Partners with senior executives and project leadership to define project approach and ensure overall project plans, providing support for various initiatives.
• Assists with deliverable development and manages quality assurance processes until deliverable submission.
• Assists the Project Leadership Team in the planning and administering of program phase budgets, including controlling program expenses and resource effort management, and forecasting program phase residuals.
• Assists with process improvement projects to evaluate workflows and enhance productivity, efficiency, and quality-related issues that impact overall performance as directed by PDMO Leadership.
• Works closely with WVU, HSC, Health Affairs Institute leadership, and project leadership to proactively identify risks and resolve issues that may adversely impact projects.
• Comprehends internal and external drivers that influence effective operation, management, and execution of HSC resourcing, planning, programming, and budget execution processes.
• Presents analysis and recommendations to decision-makers in an organized manner, including identifying strengths, weaknesses, opportunities, and threats to evaluate operational effectiveness.
• Provides proper support for all external collaborative and contracted partners as well as Health Affairs research partners.
• Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired outcomes.
• Uses critical thinking skills to anticipate and mitigate roadblocks to program delivery.
• Manages vendor relationships including management of the Request for Proposal Process, procurement of vendor scopes of work, reviewing proposals, and monitoring vendor activities to ensure vendor contract obligations are met following the processes and procedures of the PDMO.
• May develop executive presentations for stakeholder communications on strategic initiatives progress, risks, and budget results, review and analyze operational reports, and summarize findings.
• Tracks and reports project milestones and provides status reports in the selected format at the assigned interval.
• Determines the most efficient and cost-effective means for gathering and analyzing data needed to support development goals and achieve growth through the accomplishment of long-range goals and objectives; defines the critical path for management.
• Drives strategic initiatives and manages internal and external relationships to ensure commitments are met, deadlines are realized, and expectations are managed appropriately.
• May be expected to manage multiple initiatives simultaneously.
• Conducts or directs special projects as assigned.
• Acts in other matters and capacities as delegated by the Director of Program Development and Management and/or Assistant Director of Program Management.
• Monitors compliance and ensures adherence to all policies and procedures.

Requirements

• Bachelor’s Degree in a related field required; or an equivalent combination of education and experience.
• A minimum of four (4) years of experience in the following:
  • Working with senior executives
  • Demonstrated previous project management experience
• All qualifications must be met by the time of employment.

Skills

• Demonstrated project management experience with exceptional organizational and time management skills.
• Group facilitation, mediation, and conflict resolution skills.
• Skill in organizing resources and establishing priorities.
• Strong ability to multi-task multiple projects at the same time.
• Excellent attention to detail, flexible, and adaptable to change.
• Excellent English language oral and written skills.
• Knowledge of project management principles, practices, techniques, and tools.
• Demonstrated ability to present information and respond to questions from groups or individuals.
• Demonstrated ability to create and produce clear, concise paper and electronic documents.
• Demonstrated ability to work in a multidisciplinary team environment and coordinate the participation of team members from various backgrounds.
• Ability to work in a fast-paced environment and meet deadlines under pressure.
• Project Management Professional (PMP) certification preferred
• Valid driver’s license

Benefits

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks
• Wellness programs