Hybrid Billing Representative – Sleep – Fully Remote Opportunity

This is a Fully Remote Job About Our Client:The organization operates within the home medical equipment industry, focusing on providing medical equipment and supplies to patients in their homes. It addresses challenges in patient access and equipment delivery by leveraging technology and innovative delivery platforms. The program has experienced rapid growth, becoming a recognized leader in its sector and noted among the fastest-growing healthcare companies in the United States. About the Opportunity:The HYBRID BILLING REPRESENTATIVE – SLEEP role is essential to maintaining the financial sustainability of the sleep equipment service line. This position focuses on managing insurance claims and patient billing inquiries related to continuous positive airway pressure and other related respiratory equipment. The role contributes by ensuring accurate claim resolution, clear patient communication, and efficient billing processes, supporting both operational effectiveness and patient satisfaction. Responsibilities:Analyze denied insurance claims to identify root causes and implement resolution strategiesRespond professionally to patient and internal billing inquiries via phone and emailExplain explanation of benefits (EOBs) and coverage details clearly to patientsUse multiple systems to manage tasks and improve workflow efficiencyCollaborate with internal teams and external contactsMaintain strict patient confidentiality in compliance with HIPAA regulationsEnsure compliance with applicable laws, regulations, and policiesPerform additional related duties as assigned Requirements:General understanding of health insurance models and guidelinesProficiency with Microsoft Office Suite, Google Workspace, and medical billing systemsStrong written and verbal communication skillsAbility to multitask, prioritize, and adapt in a dynamic environmentAnalytical thinking and problem-solving skillsSelf-motivated with a positive attitude and willingness to learnHigh level of professionalism and discretion Preferred Qualifications:1–2 years of experience in medical billing, insurance claims, or revenue cycle management1–2 years of customer service experiencePrior exposure to Medicare, Medicaid, or commercial payer guidelinesExperience with CPAP billing, DME billing, or sleep therapy is a plus Pay Range and Compensation Package:Starting pay: $20 an hour Benefits & Perks:Health plans with FSA or HSA optionsDental and vision insuranceOptional life insurance401(k) plan with company matchParental leave: 12 weeks for birthing parent, 4 weeks for non-birthing parent(s)Additional parental benefits including fertility stipends, free diapers, and breast pumpPaid holidaysPTO accrual from day oneEmployee assistance programs Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.