Hyatt Place Baltimore Washington Airport - Front Desk Agent
Key Skills/Responsibilities
- Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
- Communication Champ: Clear, confident, and smiling communication skills.
- Quick-Thinking Problem Solver: Turning challenges into happy endings.
- Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details.
Education & Experience
- High school diploma or equivalent.
- Experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
- Competitive benefits package after an initial waiting period.
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
Property Information
The hotel is located in a suburban setting, three miles from BWI Airport and across the street from Northrop Grumman. It is minutes from Arundel Mills shopping mall, Maryland Live Casino, and Baltimore attractions such as M&T Bank Stadium and the Inner Harbor. Johns Hopkins University and the University of Maryland Medical Center are a short drive away.
Our goal is to make every guest feel at home, and we strive to create unforgettable experiences. We have a team-oriented culture where we collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to provide exceptional guest experiences, and we take pride in our diverse workforce and people-first approach to business.
Application
Application deadline for Colorado positions: July 12, 2026.