Hyatt House Richmond / Short Pump - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smile-driven communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package after an initial waiting period
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Feel At Home At Our Extended Stay Hotel in Short Pump, VA. Unpack in one of our 134 extended stay Richmond, VA hotel rooms and suites. We offer complimentary and home-like amenities including a cozy corner sleeper sofa, full kitchen, and a full-size work desk so you can stay on top of things while away from work. At Hyatt House Richmond-Short Pump, you are more than just a guest that's passing through, you're a welcome resident.