HVAC Tier II Technical Support Specialist
LG Electronics North America · Farmers Branch, TX · 4 days ago
Information Technology$65k–$75k/yrFull-time
Affordances
- Crafted employee experience
- Focus on health & well-being
- Internal community for success
Why Join the LG Technical Support Team?
- Challenging yet rewarding role
- Team-oriented culture
- Fun and collaborative environment
- Transition from field to office
- Opportunities for growth within the company
What We Can Offer
- Industry-leading benefits
- Competitive salary range ($65,000—$75,000 USD)
- Full-time employees: No-cost employee premiums, retirement savings plan, paid time off, performance-based short-term incentives
- Temporary/contractors: Access to relevant benefit programs
Qualifications
- Associate’s or Bachelor’s degree in HVAC, Engineering, Electronics, or equivalent experience
- Minimum 2 years of experience in technical support or HVAC service
- Strong understanding of HVAC systems, diagnostics, and repair procedures
- Excellent problem-solving and communication skills
- Experience with CRM or ticketing systems (e.g., Salesforce, ServiceNow)
- Ability to work independently and manage multiple priorities
- EPA Certification and/or NATE Certification (a plus)