HVAC Technician II

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

About the role

In a safe, efficient, and professional manner, the HVAC Technician II performs preventive, predictive, and corrective maintenance on commercial and industrial HVAC systems across a variety of customer locations. This position is provided a company vehicle, tools, and equipment and requires daily travel to customer sites, including locations outside the assigned hiring market. Travel may constitute up to 75% of work time, with some assignments requiring support at a single facility for an extended period.

The HVAC Technician II is responsible for troubleshooting, servicing, repairing, and maintaining HVAC equipment including air handling units (AHUs), air conditioning units (ACUs), heat pumps, variable air volume (VAV) systems, direct digital controls (DDCs), and ventilation systems. Experience with chillers, boilers, and commercial kitchen equipment is preferred. The role includes evaluating building systems, identifying deficiencies, and providing recommendations for repairs or improvements. In addition to HVAC-related duties, the technician supports facility teams by performing general building maintenance, plumbing repairs, and other facility service requests as needed.

The successful candidate must be able to work effectively in a fast-paced team environment, demonstrate strong customer service skills, good computer skills including use of iPads, computers and phones, and possess excellent verbal and written communication abilities while adhering to all company safety policies and health standards.

Responsibilities

• Ensures efficient HVACR equipment maintenance according to established standards.
• Obtains, reads and comprehends sequence of operation of HVACR equipment/systems, controls schematics, blueprints, equipment service manuals and/or owners/maintenance manuals for efficient daily duties.
• Maintain, install, troubleshoot, repair, monitor operation and record readings of HVAC systems.
• Monitors BMS, checks for refrigerant system operation efficiency, stops/starts systems, operates refrigerant recovery equipment, vacuum pumps, charging equipment and service gauges using best practice procedures, brazes refrigerant piping and lubricates fans, motors and linkages.
• Performs maintenance on cooling towers, PM, chiller & water treatment logs, general handyman maintenance requests, RTU, AHU work.
• Analyzes and determines the root cause of any HVACR system problems/malfunctions. Informs appropriate parties of any problems/malfunctions reported or found in a timely and accurate manner. Takes corrective action as needed.
• Adds all remarks of problem found and how it was fixed/adjusted to the report, including recommended future work. Completes/closes service report only after client is satisfied with the provided conditions.
• Maintains accurate and timely equipment operating logs, lubrication logs, HVACR equipment operation and maintenance manuals, inventory of filters and belts and spare parts, air pressure drop differential logs across air filters and coils, refrigerant logbooks, chemical water treatment logs and refrigerant inventory.
• Maintains service tools and equipment in good and safe working order. Maintains clean work areas daily.
• Effectively orders the correct supplies as required for PM’s, maintenance, and repairs. Efficiently stocks vehicle or maintenance shop area with proper tools and critical parts. Efficiently maintains company equipment. Tracks vehicle maintenance needs and schedules as needed.
• Assists other mechanics and operators with major repairs and maintenance of building and equipment. Works closely with CMMS planner/scheduler or recommends to supervisor how to optimize preventative maintenance tasking and program.
• Follows safety practices, and utilizes personal protective clothing and equipment as required by OSHA, at minimum as required by company. Knows the whereabouts of all emergency equipment (e.g., fire extinguishers, eyewash and shower stations, first aid supplies, breathing apparatus). Safely uses hand tools, power tools and test instruments to maintain, troubleshoot and repair various types of equipment.
• Complies with departmental policy for safe storage, usage and disposal of hazardous materials. Completes and submits job hazard analysis form prior to performing any maintenance or service work.
• Attends classes and seminars provided by OEM’s and assigned by the supervisor. Completes and submits timesheet and any other assigned paperwork accurately and on time.
• Communicates effectively to determine needs. Able to work the on-call rotation for after-hours emergency work.
• Performs other various duties as assigned.

Requirements

• High school diploma.
• Certified 2-year HVAC technical certificate or state approved HVAC license.
• HVAC experience working on industrial/commercial type HVAC equipment/systems as the scope requires.
• Must possess a valid driver's license and good driving record. In some cases, a security clearance is required.
• Must possess an EPA Universal Refrigeration License.

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or associates of organization.
• Bi-lingual in Spanish is a plus.
• Good computer skills including use of iPads, computers, and phones.
• Strong customer service skills.
• Excellent verbal and written communication abilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
• Ladder and lift work required.
• The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment

• Work in an environment where the following safety equipment is needed: steel toe shoes, hearing protection, noise protection, hardhat, eye protection, and hand protection.
• Abide by OSHA guidelines including lock-out/tag-out and HAZCOM guidelines and all other company/customer-driven safety initiatives.
• Hours of work are solely defined and governed by business volume and contract schedules.
• Ability to handle stressful situations and remain calm in the face of customers and subordinates.