HVAC Technician-Engineering (Resort)

The Tides Inn, a Tanzerra Resort, is a beloved waterfront luxury property on Carter’s Creek in Irvington, Virginia. Recently renovated, the resort features 70 guest accommodations, tennis and pickleball courts, a spa, a working farm, artist studios, a marina, and two restaurants—Salt & Meadow and Fish Hawk Oyster Bar. Known for elite programming, culinary excellence, environmental stewardship, and world-class hospitality, the Tides Inn delivers personalized service in an iconic setting.

About the role

The HVAC Technician / Engineer ensures the safe, efficient, and continuous operation of all building systems across the resort. This position performs advanced troubleshooting, executes preventive maintenance programs, and supports engineering operations to uphold property standards and guest satisfaction. The role covers guest rooms, public areas, mechanical spaces, food and beverage outlets, pools, grounds, and back-of-house facilities while maintaining compliance with safety regulations, brand standards, and local codes.

Responsibilities

• Perform advanced diagnostics, troubleshooting, and repair of HVAC, electrical, plumbing, and mechanical systems
• Oversee and execute preventive maintenance programs for central plant equipment (boilers, chillers, cooling towers, pumps, generators, air handling units)
• Monitor and maintain building automation systems (BAS) and energy management systems
• Conduct routine inspections to identify deficiencies and safety hazards
• Support capital improvement projects, renovations, and major repairs
• Maintain fire/life safety systems and ensure compliance with OSHA and local codes
• Respond to emergency maintenance situations and participate in on-call rotation
• Maintain accurate documentation in CMMS or work order tracking systems
• Ensure proper inventory control of parts, tools, and supplies
• Support sustainability initiatives and energy efficiency programs

Requirements

• High School Diploma or GED required
• Trade school certification, technical college degree, or vocational training in HVAC, electrical systems, mechanical engineering technology, or related field
• Associate degree in Engineering Technology or related field preferred
• Minimum 4–6 years of progressive engineering or facilities maintenance experience in a hotel, resort, or commercial property environment
• Minimum 1–2 years of supervisory or lead experience preferred
• Experience with central plant systems and energy management systems
• Experience managing preventive maintenance programs

Qualifications

• Valid Driver’s License required
• EPA 608 Universal Certification required
• Pool Operator Certification (CPO) preferred
• Applicable trade licensing (electrical, boiler, HVAC) preferred

Skills

• Advanced knowledge of HVAC systems, electrical distribution, plumbing, and mechanical systems
• Ability to read and interpret blueprints, schematics, and technical documentation
• Proficiency in CMMS and building automation systems
• Strong analytical and root-cause problem-solving abilities
• Ability to manage multiple priorities in a fast-paced hospitality environment
• Strong written and verbal communication skills
• Customer-focused mindset with hospitality service standards
• Knowledge of OSHA, fire/life safety, and regulatory compliance standards

Benefits

• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Fitness and wellness programs
• Disability insurance
• Basic and voluntary life insurance
• Employee Assistance Program (EAP)
• Hearing discount program

Schedule

This role requires flexibility, including days, evenings, weekends, holidays, and on-call rotation to support 24/7 resort operations.

Equipment used

• Advanced HVAC diagnostic equipment
• Electrical testing tools (multimeters, amp clamps, voltage testers)
• Plumbing and mechanical tools
• Hand and power tools
• Building Automation System (BAS) software
• Ladders, lifts, and property vehicles (golf carts)
• Computer/tablet for documentation and scheduling