HVAC Technical Trainer

About Us

Allied Air Enterprises is a division of Lennox International, bringing together seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial, and Magic-Pak. We provide heating and cooling solutions for compact residential applications to large commercial projects, redefining ease-of-business through unparalleled product breadth, resources, and competencies.

Lennox (NYSE: LII) leverages 130 years of HVAC and refrigeration success to deliver industry-leading climate-control solutions. Our culture fosters teamwork, excellence, and innovation, creating a supportive environment where all employees feel heard and can grow their careers.

Responsibilities

• Develop and deliver training courses for customers or technical employees on the installation, maintenance, and repair of HVAC products.
• Create and present quality curriculum within corporate style guides and quality controls across multiple platforms, including PowerPoint, video, hands-on in-person, and virtual reality.
• Understand technical documentation such as manuals (owner, installation, diagnostic, flat rate), service bulletins, and training bulletins.
• Collaborate with internal departments and team members to fabricate a training lab.
• Onboard new technical trainers and distributors.
• Train staff on product updates as needed.
• Prepare training facility and lab prior to training classes.
• Serve as a liaison between sales, product marketing, service department, and training.
• Assist at educational and/or industry conferences.
• Potential to travel up to 20%.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent combination of education and experience; prefer a two-year college degree, HVAC degree, or equivalent.
• 5 years’ experience installing, servicing, and troubleshooting residential and commercial (up to 50 tons) HVAC equipment or a minimum of 5 years installing, servicing, and onsite troubleshooting of commercial HVAC equipment or a minimum of 3 years as a technical trainer.
• HVAC experience is a plus.
• Ability to develop testing plans.
• Must handle shifting priorities and moving deadlines.
• Familiarity with hand tools and test equipment, and the technical aptitude to conduct basic start-up and troubleshooting.
• Occasionally lift up to 50 lbs.
• Proficient with Microsoft Office products (Word, Excel, Outlook) and live webinars.
• Strong oral and written communication skills.

Pay

This is a salaried exempt role with a starting salary range of $65,000 - $85,050 annually. Factors affecting starting salary include geography/market, skills, education, experience, and other qualifications. Eligible for an annual bonus under the Company’s applicable plan. Relocation assistance is available.

Benefits

• Tuition reimbursement.
• Medical, dental, and vision insurance; prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks paid birthing leave; 2 weeks paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (depending on hire date and eligibility).