HVAC Service Technician IV

We need to output HTML fragment with sections: About the role? The posting includes description: "Under minimal supervision, performs diagnostic and service work..." That's about the role. Then "Why You Should Join the Service Experts Team?" and "Service Experts Company Perks And Benefits For YOU". That's benefits. Then "Key Responsibilities". Then "Desired Skills And Qualifications". Then "Minimum Experience: 6+ years Minimum Education: High School Diploma/GED". Also location address maybe as a paragraph. We must not repeat job title. No Job ID. Remove boilerplate: EEO, legal, accommodation request, etc. Also remove "Welcome! ‎" maybe. Also remove "Equal Opportunity Employer..." etc. Also remove "The job description is not intended..." etc. Also remove "Service Experts is committed..." etc. We need to include sections only when there is real specific content. So we can have:

About the role

with paragraph(s) describing role.

Why Join Us?

maybe but heading must be from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those exact headings. So we need to map content to those headings. We have: - About the role: description of job duties overview. - Responsibilities: list of key responsibilities. - Requirements/Qualifications/Skills: we have Desired Skills And Qualifications, Minimum Experience/Education, licensing, etc. Could combine into Requirements and Qualifications and Skills maybe. But we should avoid thin sections. Perhaps combine into one

Requirements

that includes education, experience, certifications, skills, physical abilities. - Benefits: list of perks and benefits. - Pay: mention "Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)". That's pay info. So we can have Pay section. - Schedule: not explicitly mentioned. There's "Available to work flexible hours and on-call shifts as needed". That's schedule info. Could put under Schedule. We must not create sections with filler like "not specified". So we include only if we have content. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details like location address, etc. We must not include duplicated lines. Let's extract content. Original text: "Welcome! ‎ Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. ‎ Location Address: 30 Center St, Scarborough, ME 04074 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks And Benefits For YOU Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Generous PTO provided24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)29 paid days off after your 2nd year of employmentReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe’ll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Key Responsibilities Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Desired Skills And Qualifications High school diploma or GED with additional training and 6+ years’ experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver’s license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds ‎ Minimum Experience: 6+ years Minimum Education: High School Diploma/GED" We need to remove boilerplate: "Equal Opportunity Employer..." etc. Also remove "The job description is not intended..." etc. Also remove "Service Experts is committed..." etc. Also remove "To request an accommodation..." etc. Now construct sections. About the role: combine first paragraph(s) up to location address? Probably include location address as a paragraph. So:

About the role

Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

Location Address: 30 Center St, Scarborough, ME 04074

Responsibilities: list from "Key Responsibilities" bullet points. We'll make

• each. Responsibilities list items: - Works under minimal supervision to perform residential and/or light commercial service and maintenance calls - Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner - Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner - Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks - Completes routine maintenance and equipment cleaning as needed or required - Responsible for delivery and removal of parts and equipment needed to complete service work - Using hand-held device records all required information on customer call. - Completes all forms and paperwork in a neat, timely, complete, and accurate manner. - Collects payment from customer. - Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability - Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction - Promotes products and services to the customer. - Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. - Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for - Represents the company professionally, honestly, and ethically in all business matters and activities - Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed - Performs similar/other duties as needed or assigned - Regular, reliable attendance We need to ensure no duplication. Some lines may be repetitive like "Proficient and able to operate all necessary tools and equipment" appears twice in skills; but that's in skills section. Now Benefits: from "Service Experts Company Perks And Benefits For YOU". List items: - Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) - Generous PTO provided - 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) - 29 paid days off after your 2nd year of employment - Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. - Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs - Company-provided smart phone, tablet, uniform plan, and tool replacement program - We’ll make you better at what you do with our internal Training Academy - Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions - Company-paid employee Life Insurance with options for YOU and your Family! - Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work - Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Note: "Top Pay for Top Performers..." could also go under Pay section. But we have Pay section separate. We could split: Pay: Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position). Benefits: rest. But the instruction: Prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into Benefits? But they said use headings e.g. Benefits, Pay, Schedule. So we should separate if we have content. Pay: "Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)". That's it. Benefits: the rest. Schedule: "Available to work flexible hours and on-call shifts as needed". Also maybe "Ready to