HVAC Service Technician

Champion AC of Austin is seeking an experienced and customer‑focused HVAC Service Technician to diagnose, repair, and maintain residential and/or light commercial heating and cooling systems. The ideal candidate will have strong technical skills, a commitment to safety and quality, and a passion for helping customers stay comfortable year‑round.

Responsibilities

• Perform maintenance, inspections, diagnostics, and repairs on HVAC systems including furnaces, air conditioners, heat pumps, and ductless systems.
• Communicate clearly with customers regarding issues, proposed solutions, and service details.
• Ensure all work is performed in compliance with industry standards and local codes.
• Maintain accurate records of services provided using company software or service tickets.
• Educate customers on system operation, maintenance tips, and energy efficiency options.
• Collaborate with dispatch, sales, and installation teams as needed.
• Maintain company vehicle, tools, and equipment in good working condition.
• Follow all safety protocols and company procedures.

Requirements

• 3‑5 years of experience as an HVAC service technician.
• 3‑4 years of HVAC sales experience.
• EPA Certification (Type II or Universal) required.
• Valid driver’s license with a clean driving record.
• Strong diagnostic and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time efficiently.
• Ability to lift up to 50 lb and work in various conditions (attics, crawlspaces, outdoors, etc.).
• Availability for rotating on‑call shifts and emergency service as needed.

Preferred Qualifications

• HVAC Trade School diploma or equivalent.
• NATE Certification (a plus).
• Experience with smart thermostats and high‑efficiency systems.

Benefits

• Competitive pay based on experience.
• Performance bonuses and incentive programs.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Ongoing training and career development.

Schedule

Rotating on‑call shifts and emergency service as needed.