HVAC Service Technician III

We need to output HTML fragment with sections: About the role? The posting includes "Welcome! Under minimal supervision, performs diagnostic and service work ..." That's description. Could be "About the role". Then "Why You Should Join the Service Experts Team?" is like benefits/perks. Then "Service Experts Company Perks And Benefits For YOU" includes benefits. Then "Key Responsibilities". Then "Desired Skills And Qualifications". Also location address maybe in a short p. No Pay or Schedule specifics. No explicit pay or schedule. So we should not create Pay or Schedule sections. Benefits: we have many perks listed; we can put under Benefits section. Also "Top Pay for Top Performers" mentions pay but not specific numbers; it's vague. The rule: never create Pay section unless posting actually states them. It says "Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)" - that's still vague but mentions pay. However it's not a specific amount; but it's still stating pay concept. The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Top Pay for Top Performers". So we could include a Pay section with that statement. But also we have Benefits section for perks. Might be okay. We need to avoid boilerplate like EEO, etc. Remove those lines. We need to preserve all substantive information. So include location address in a p. We need headings:

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use whichever sections have content. We have About the role (intro). Responsibilities (Key Responsibilities). Requirements/Qualifications/Skills: The posting has "Desired Skills And Qualifications". Could split into Requirements (minimum experience/education) and Qualifications/Skills. But we can combine maybe under "Qualifications". However rule: prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications (which includes desired skills and qualifications), Benefits. Possibly Pay if we include. Let's extract: About the role: "Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager." Location: "Location Address: 8951 W U.S. Hwy 42, Goshen, KY 40026" Why You Should Join...: This is like benefits/perks. Could be part of Benefits. But we also have explicit "Service Experts Company Perks And Benefits For YOU" list. Thus Benefits section will contain those perks. Pay: "Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)". Also maybe mention "Generous PTO provided..." but that's benefits. We'll create Pay section with that line. Responsibilities: list from "Key Responsibilities". We'll convert each sentence into

. Qualifications/Skills: from "Desired Skills And Qualifications". We'll list each bullet as

. Also include Minimum Experience and Minimum Education maybe as part of Qualifications. We need to avoid duplication: there are repeated lines like "Proficient and able to operate all necessary tools and equipment to perform various service projects" appears twice; we should keep only once? The rule: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical lines. We'll keep one. Let's extract qualifications list: - High school diploma or GED with additional training and 4+ years’ experience in HVAC with technical training certification required - Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area - EPA and safety certifications required - Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories - Proficient mechanical aptitude and the ability to operate all necessary tools and equipment - Proficient and able to operate all necessary tools and equipment to perform various service projects (duplicate, keep one) - Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment - Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision - Proficient and able to install a basic duct fitting - Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision - Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns - Effective and efficient time-management and organizational skills - Valid driver’s license with acceptable driving record - Available to work flexible hours and on-call shifts as needed - Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. - Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. - Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas - Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt - Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception - Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds Also Minimum Experience: 4+ years; Minimum Education: High School Diploma/GED (already covered). We'll not duplicate. Now Responsibilities list: - Works under minimal supervision to perform residential and/or light commercial service and maintenance calls - Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner - Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner - Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks - Completes routine maintenance and equipment cleaning as needed or required - Responsible for delivery and removal of parts and equipment needed to complete service work - Using hand-held device records all required information on customer call. - Completes all forms and paperwork in a neat, timely, complete, and accurate manner. - Collects payment from customer. - Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability - Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction - Promotes products and services to the customer. - Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. - Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for - Represents the company professionally, honestly, and ethically in all business matters and activities - Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed - Performs similar/other duties as needed or assigned - Regular, reliable attendance Now Benefits list from "Service Experts Company Perks And Benefits For YOU": - Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position) (maybe we already used in Pay) - Generous PTO provided - 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays) - 29 paid days off after your 2nd year of employment - Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. - Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs - Company-provided smart phone, tablet, uniform plan, and tool replacement program - We’ll make you better at what you do with our internal Training Academy - Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions - Company-paid employee Life Insurance with options for YOU and your Family! - Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work - Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Also "Why You Should Join the Service Experts Team?" includes: "Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!" This is more about culture; could be part of About the role or a separate section like "Why Join Us". But we only have allowed headings list; we could put under About the role or maybe a separate section like "About the Company". Not in list. Better to incorporate into About the role or Benefits? It's not a benefit per se but could be part of About the role. We'll add to About the role paragraph. Thus About the role will include the initial description plus the "Why You Should Join..." paragraph. Now we need to output HTML fragment only, no /. Use

headings,

for prose,

• for lists. We'll have sections:

  About the role

  Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

  Location Address: 8951 W U.S. Hwy 42, Goshen, KY 40026

  Responsibilities

  • Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
  • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
  • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
  • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
  • Completes routine maintenance and equipment cleaning as needed or required
  • Responsible for delivery and removal of parts and equipment needed to complete service work
  • Using hand-held device records all required information on customer call.
  • Completes all forms and paperwork in a neat, timely, complete, and accurate manner.
  • Collects payment from customer.
  • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
  • Promotes products and services to the customer.
  • Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
  • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
  • Represents the company professionally, honestly, and ethically in all business matters and activities
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
  • Performs similar/other duties as needed or