HVAC Service Technician

About the role

Townsend Energy is seeking an HVAC Service Technician to join our dedicated residential team. We are committed to providing exceptional customer service and offering growth opportunities through cross-training and education programs.

Responsibilities

• Service and maintenance on residential and light commercial HVAC equipment
• Working with oil, propane, natural gas, and electric HVAC systems
• Propane and electric heating/air conditioning systems, heat pumps, ductless systems, and boilers
• Experience service /maintenance/ troubleshooting / repairing, a wide range of residential and light commercial equipment including oil & propane
• Providing excellent customer service
• Consulting with and educating homeowners on systems and products
• Able to contact tech support with diagnostic questions
• Daily use of tablet

Qualifications / Skills

• Valid driver's license and insurable driving record
• 4 + years of HVAC experience
• EPA Universal Certification
• Excellent customer service skills
• Experience consulting customers with repair and replacement decisions
• Knowledge of air balancing principles and techniques
• Experience with service / maintenance on oil & propane systems a plus
• Able to lift up to 50 pounds
• High school diploma or equivalent
• Certificate from a HVAC Technical School desired
• MA or NH Gas Licensed desired - we train!
• MA or NH Oil License desired - we train!

Pay

• 1st Shift: $32.00 to $45.00 + per hour, depending on individuals' capabilities
• 2nd Shift: $38.00 - $50.00 per hour | must have oil & propane experience
• Weekends Only: $32.00 - $40.00 per hour, depending on individuals' capabilities

Benefits

• Medical Insurance with company contribution for individuals and family; FSA and HSA options
• Vision and Dental Insurance
• Basic Life and AD&D Insurance
• Long-Term Disability
• 401k with company match
• 80 hours of vacation; accrued 40 hours of sick leave
• 9 Paid Holidays, including floating holidays
• Employee Assistance Program
• Other supplemental insurance options available
• Company uniforms, phone, and tablet
• Take home company vehicle & gas card