HVAC Service Technician
About the role
Rodenhiser Home Services Inc – Holliston, MA Never job search again. Rodenhiser has been crafting an elite team of HVAC technicians since 1928 who service thousands of happy customers throughout Massachusetts. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.
Responsibilities
- Complete HVAC residential service calls within your area of expertise
- Establish customer rapport to instill confidence in team and deliver the right products and services
- Ask proper lifestyle questions to troubleshoot system malfunctions
- Educate and assist customers in choosing the best finance options and maintenance plans
- Complete follow up calls assisting HVAC Service & Install departments
- Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations
- Explain replacement opportunities for aging, inefficient or underperforming systems
- Maintain a clean, organized job site and well inventoried truck
Requirements
- Must have a current EPA universal certificate
- Valid driver’s license and clean driving record
- Hold at least one state license or certification
- Demonstrated proficiency in all Junior Service Technician abilities
- Competent in the use of all tools and resources related to basic service calls
- Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards
Benefits
- Medical, Dental, Vision, Disability, Life, AD&D, MA PFML (Health & Wellness)
- Paid Vacation, Holidays, Parental Leave (Time Off)
- 401(k) match (Financial)
- Tuition reimbursement, career development (Growth)
- Product discounts and more (Perks)
- In-house training with state-of-the-art equipment
- Team of nearly 100 experienced technicians for support
- Appreciated by team and satisfied customers
- Clear path to advancement
Pay
The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
Schedule
Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.