HVAC Service Technician

Rodenhiser has been crafting an elite team of HVAC technicians since 1928, serving thousands of happy customers throughout Massachusetts. With our size comes numerous advantages you won’t find elsewhere.

About the role

Diagnose and repair heating and cooling systems to lead customers to informed and confident buying decisions.

Responsibilities

• Complete HVAC residential service calls within your area of expertise
• Establish customer rapport to instill confidence in the team and deliver the right products and services
• Ask proper lifestyle questions to troubleshoot system malfunctions
• Educate and assist customers in choosing the best finance options and maintenance plans
• Complete follow-up calls assisting HVAC Service & Install departments
• Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations
• Explain replacement opportunities for aging, inefficient, or underperforming systems
• Maintain a clean, organized job site and well-inventoried truck

Requirements

• Must have a current EPA universal certificate
• Valid driver’s license and clean driving record
• Hold at least one state license or certification
• Demonstrated proficiency in all Junior Service Technician abilities
• Competent in the use of all tools and resources related to basic service calls
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards

Why choose Rodenhiser?

• You are prepared. Our in-house training provides hands-on experience with state-of-the-art equipment
• You are never rushed. Our scheduling ensures sufficient time to fully evaluate and fix the problem
• You are never alone. Our team of nearly 100 experienced technicians creates an in-the-field network you can rely on
• You are appreciated. By the Rodenhiser team and the many satisfied customers you help every day
• You have balance. Some field positions are eligible for flexible hours to accommodate your needs
• You advance. We provide a clear, concrete path to advancement so you can reach new heights

We are looking for nice people who want to grow with us.

What we offer

• A career with purpose and growth in a respected, family-owned business
• A supportive team that takes pride in helping clients and each other
• Leadership that values your voice, your time, and your future
• A culture where Nice People deliver Great Service—and it starts with you

Pay

The expected base salary range for this position is $60,000–$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Benefits

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more