HVAC Service Technician

About the role

Parks Heating Cooling Plumbing & Electrical has proudly served the Charlotte Metro Area for over 50 years and continues to grow because of the incredible people behind our success. We're looking for skilled HVAC Service Technicians to join our team. Whether you prefer a traditional schedule, evenings, or weekends, we offer the flexibility to choose the shift that best fits your lifestyle and goals.

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC systems.
• Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Navigate crawlspaces and attics as needed.
• Educate customers and provide repair and replacement options.
• Present financing and maintenance plan options.
• Ensure systems are operating safely and efficiently.
• Meet and exceed service and revenue goals.
• Deliver an exceptional customer experience that builds trust and generates referrals.
• Partner with customer service and dispatch teams to ensure success.
• Maintain a clean, organized truck and job site.
• Participate in training, meetings, and company events.
• Mentor and train apprentices.
• Complete invoices, timecards, and documentation accurately and on time.

Qualifications

• Three (3)+ years of residential HVAC service experience.
• Ability to work one of our available schedules: Regular, Evening, or Weekend.
• Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
• EPA Certification preferred.
• Knowledge of local HVAC codes and industry best practices.
• Experience performing repairs, maintenance, and customer-facing service work.
• Commitment to continuous learning and development.
• Clean driving record.
• Excellent verbal and written communication skills.
• High integrity and exceptional customer service skills.

Benefits

• Company-sponsored health benefits (Medical, Dental, and Vision).
• Company-sponsored PTO plus five paid holidays.
• 401(k) with a 3% company match.
• Paid ongoing training and career development.
• Company-provided truck and fuel card.
• Career advancement opportunities with a growing organization.

Pay

Up to $50/hour plus bonuses, commissions, and spiffs. Top technicians earn $200,000+ annually. Average technician earnings exceed $100,000 annually.

Schedule

• Regular Schedule – Traditional daytime hours
• Evening Shift – Monday–Friday, 12:00 PM–9:00 PM
• Weekend Shift – Friday–Monday