HVAC Service Technician

About the role

Mountain Home Services is seeking HVAC Service Technicians to join a team of creative and energetic employees dedicated to delivering exceptional customer service.

Responsibilities

• Diagnose all aspects of the HVAC system
• Give customers options and pricing for repairs
• Order parts for install purposes
• Collect payment upon completion
• Ensure quality work is completed to local and national codes
• Serve as a mentor to HVAC Installers

Requirements

• 3+ years of experience in maintenance, diagnosis, troubleshooting, and correcting diverse HVAC system issues
• Mechanical aptitude
• Excellent interpersonal and customer service skills
• Strong desire to exceed customer expectations
• Results-driven in a high-energy environment
• Attention to detail
• Ability to follow directions and work independently
• Service Titan experience preferred

Qualifications

• High school diploma or equivalent
• Valid driver's license
• Current first aid/CPR certification

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• Technical knowledge of HVAC systems

Benefits

• Market Value Compensation ($25.00/hour + 10% commission + 3% on HVAC TGLs + 2% electric/plumbing TGLs)
• Retail PTO Plan
• Health, Vision, and Dental plans for you and your family
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Flexible Spending Account (FSA), Employee Assistance Program (EAP), Legal Services, and Identity Theft Protection
• Continuous training for professional development

Pay

• $25.00/hour + 10% commission + 3% on HVAC TGLs + 2% electric/plumbing TGLs

Schedule

• Variable schedule to meet customer needs

What’s In It For Me?

• Robust PTO Plan
• Health, Vision, and Dental plans for you and your family
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Flexible Spending Account (FSA), Employee Assistance Program (EAP), Legal Services, and Identity Theft Protection
• Continuous training for professional development
• Dynamic, collaborative, and fun working environment

Do I Have What It Takes?

• 3+ years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
• Mechanical aptitude
• Excellent interpersonal and customer service skills
• Strong desire to exceed customer expectations
• Results-driven in a high-energy environment
• Attention to detail
• Ability to follow directions and work independently
• Service Titan experience preferred

Equal Employment Opportunity

The company is committed to providing equal employment opportunities regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.