HVAC Service Technician

Key Responsibilities

• HVAC Service & Maintenance
• Perform preventative maintenance, troubleshooting, and repair on commercial HVAC equipment including chillers, rooftop units (RTUs), air handling units (AHUs), boilers, pumps, and hydronic systems.
• Diagnose mechanical and electrical faults using appropriate tools and testing equipment.
• Perform system startups, inspections, and operational testing.
• Replace defective components and ensure equipment operates within manufacturer specifications.
• Maintain proper documentation of service work performed.
• Building Automation Systems (BAS)
• Assist with troubleshooting and servicing of building automation and controls systems.
• Interface with BAS platforms to identify alarms, trends, and system performance issues.
• Verify operation of sensors, actuators, control valves, and control sequences.
• Cook with BAS engineers or controls specialists for advanced programming or system modifications.
• Customer Service & Communication
• Serve as a professional representative of the company while interacting with customers on job sites.
• Communicate service findings, recommended repairs, and operational concerns to customers and internal management.
• Maintain strong customer relationships through responsive and professional service delivery.
• Documentation & Reporting
• Complete detailed service reports and documentation for all work performed.
• Record equipment conditions, parts used, and recommendations for future service.
• Maintain accurate time and job reporting through company systems.
• Safety & Compliance
• Adhere to all company safety policies and OSHA regulations.
• Utilize proper PPE and safe work practices when performing service activities.
• Participate in safety meetings, training, and compliance programs.

Qualifications

• Education & Experience
• A high school diploma or equivalent required.
• Technical or vocational training in HVAC, refrigeration, or mechanical systems preferred.
• 3+ years of experience servicing commercial HVAC equipment preferred.
• Experience with building automation systems or controls is a plus.
• Certifications
• EPA Universal Certification preferred.
• Additional manufacturer or BAS certifications are a plus.
• Technical Skills
• A strong understanding of HVAC mechanical and electrical systems.
• The ability to read wiring diagrams, mechanical drawings, and control schematics.
• Familiarity with BAS platforms and control devices preferred.
• Proficiency with standard HVAC diagnostic tools and equipment.
• Soft Skills
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and customer service skills.
• The ability to work independently while maintaining strong team collaboration.
• Physical Requirements
• The ability to lift and carry equipment up to 50 pounds.
• The ability to climb ladders and work in mechanical rooms, rooftops, and confined spaces.
• The ability to work in varying weather and environmental conditions.

Additional Requirements

• A valid driver’s license with an acceptable driving record.
• The ability to participate in on-call service rotation.
• The ability to travel locally between customer sites.