HVAC Service Technician

About the role

Superior Water & Air is looking for a skilled and dependable HVAC Service Technician with 2+ years of experience to join our growing team. This role is ideal for someone who takes pride in their work, values collaboration, and is committed to doing things the right way—every time. You’ll handle diagnostic, maintenance, and repair tasks for a range of commercial and residential HVAC systems, always putting the customer first and safety at the forefront.

Position Mission

To deliver high-quality HVAC service that ensures customer satisfaction, system performance, and safety. As a Service Technician, you will represent our commitment to excellence in every job, taking pride in your craft, solving problems with integrity, and continuously growing your technical skills.

Responsibilities

• Diagnose, repair, and maintain heating, ventilation, and air conditioning systems in a residential setting.
• Perform routine inspections and preventative maintenance on HVAC systems.
• Communicate clearly with customers about service issues, options, and recommendations.
• Complete service tickets and documentation accurately and in a timely manner.
• Ensure compliance with all safety standards, codes, and procedures.
• Work independently and collaboratively to resolve complex technical issues.
• Maintain tools, equipment, and company vehicle in good condition.
• Participate in ongoing training to stay current with systems, technologies, and certifications.

Core Competencies

• Technical Skill: Proficient in diagnostics, troubleshooting, and repairs for a wide range of HVAC systems.
• Customer Focus: Communicates respectfully, sets clear expectations, and works to build long-term trust with customers.
• Accountability: Shows up prepared, follows through, and takes pride in completing work with excellence.
• Team-Oriented: Supports coworkers, shares knowledge, and contributes to a positive work culture.
• Adaptable: Learns quickly, stays coachable, and embraces feedback as a tool for growth.
• Safety-Conscious: Follows safety protocols rigorously and promotes a safe jobsite for everyone.

Requirements

• 2–5 years of experience in HVAC service or maintenance (residential preferred).
• EPA Certification required.
• Valid driver’s license and clean driving record.
• Ability to pass a background check and drug screening.
• Strong problem-solving skills and mechanical aptitude.
• Ability to work in a variety of environments, including rooftops, attics, and crawlspaces.
• Own tools a plus.