HVAC Service Technician

About the role

Primarily responsible for performing repairs and maintenance to a variety of equipment including refrigeration, air conditioning, electric motors, heating units, heat pumps, compressors, light commercial furnaces, burners, intake and exhaust fans, economizers, and humidifiers. As a flex role, this position may also perform HVAC installs during times of high customer demand.

Responsibilities

• Check-in with the office for scheduled jobs after the completion of each job and at the end of each workday
• During and/or at the end of each task, fully complete all company-required documentation
• Responsible for time management of jobs scheduled each day
• Check in with clients at the beginning and end of each task to ensure they are aware of everything throughout the visit
• Ensure all materials used for each task are listed properly on company-provided forms
• Check-in as needed to ensure the office dispatcher and/or field supervisor are aware of your status
• Communicate with customers clearly and confidently throughout the service
• Share thoughts/experiences with coworkers in meetings and one-on-one interactions to teach and learn
• Try new ideas and recommend process improvements to improve efficiency/effectiveness
• Maintain a clean and organized workspace in customers' properties and your company vehicle

Requirements

• Minimum of 3+ years of residential HVAC Service experience
• Light Commercial Experience highly preferred
• EPA certification required
• Good background/driving record
• General knowledge of safe working practices and federal/state OSHA requirements

Physical Demands / Working Conditions

• Regularly required to sit, stand, walk, kneel, squat, stoop, use hands to finger, handle controls, hear, and talk
• Frequently required to reach with hands and arms
• Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
• Must regularly lift and/or move 50 lbs and up
• Specific vision abilities include close vision and the ability to adjust focus
• Work environment varies by season and scope; required to work outdoors throughout the seasons
• Subject to continual interruptions and changing priorities
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required

Benefits

• No on-call or scheduled weekends
• Hourly Pay + Sales Commissions and other SPIFFs
• Free Medical, Dental, and Vision Premiums for you and your eligible dependents
• 3 weeks Paid Time Off + 9 Paid Holidays
• 401(K) with Competitive Company Match (HB doubles the match)
• Paid Training and Leadership Development Programs
• Endless Opportunities for Advancement