HVAC Service Technician
Climate Systems LLC · Hickory, NC · 3 wk ago
ManagementFull-time
Key Responsibilities
- Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems.
- Perform system diagnostics and troubleshooting on HVAC systems, including diagnosing malfunctions and resolving issues efficiently.
- Perform routine maintenance and inspections on HVAC equipment, ensuring systems are running optimally.
- Respond to service calls, providing timely and professional service to customers.
- Demonstrate a positive, customer-focused attitude for others to follow.
- Maintain a professional appearance by wearing appropriate Climate Systems, LLC uniforms and holding team members accountable to do the same.
- Support leadership in setting goals for the team.
- Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe.
- Maintain and have good understanding of proper PPE use daily.
- Work with Service Coordinators to meet customers’ needs and drive cohesiveness within the team.
- Complete daily calls and electronic paperwork for service calls for billing process.
- Assist with parts being ordered to ensure timely return to the client.
- Aid the Service Coordinator in team mentorship on Service Call completion importance.
- Service on call is required.
- Help sell work and develop customer relationships.
- Identify and bring awareness to jobsite safety procedures or issues while working with our Sales Team.
- Utilize Vendor & OEM Apps to find equipment information for troubleshooting, identify part numbers, availability and cost associated.
- Role these Apps out to your Team and train them to utilize them to maximize efficiency.
- Identifies equipment or industry specific software, interface devices and assets needed to stay current giving Climate Systems the ability to service our customers needs seamlessly.
- Utilizes equipment specific software tools as needed and has good operational experience to teach others on use of them.
- Keeps a current library on common HVAC products concerning installation, operation, maintenance, service, and repair to assist team members.
- Other such duties as assigned from time to time.
Qualifications
- 5-10 years proven experience as an HVAC technician, including hands-on experience with commercial systems.
- Knowledge of HVAC systems, components, and repair techniques.
- Ability to read and interpret technical documents, manuals, and blueprints.
- Strong troubleshooting skills and attention to detail.
- Excellent customer service and communication skills.
- Ability to work independently and in a team environment.
- Valid driver’s license and clean driving record.
- EPA certification (or ability to obtain) required.
- Ability to lift and carry heavy equipment and tools.
- Must be able to pass a drug screen and background check.
Benefits
- Competitive salary and performance incentives.
- Health, dental, and vision insurance.
- Company-paid Life Insurance and Long-Term Disability.
- 401(k) with company match.
- Paid time off and holidays.