HVAC Service Technician

About the role

We're seeking HVAC Service Technicians who are passionate about delivering exceptional service, diagnosing complex HVAC systems, and helping homeowners upgrade aging equipment. Join a team dedicated to your professional growth and success.

Responsibilities

• Cover thorough system inspections to diagnose issues and provide accurate, solution-based recommendations.
• Proactively generate leads for equipment replacement and partner with our Home Comfort Sales Advisors to offer customers the best possible options for aging or inefficient systems.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen your sales and communication techniques.
• Build rapport with customers, earning their trust as a reliable expert in home comfort.
• Clearly explain the health, function, and lifespan of HVAC systems to help customers make informed decisions.
• Deliver a 5-star experience with every appointment—your professionalism matters.
• Maintain communication with the office team and follow a structured daily schedule.
• Ensure all work is completed safely, efficiently, and in compliance with policies and procedures.
• Keep your work vehicle clean, inside and out, and report maintenance needs promptly.

Requirements

• Three plus years of experience servicing residential and commercial HVAC systems.
• Skilled at every aspect of diagnostics, repairs, and servicing of HVAC systems.
• Mechanical aptitude.
• EPA & NATE certified (strongly preferred).
• Experience servicing Lennox & Carrier equipment (a plus).
• Ability to take and follow directions from management and can work independently.
• Strong problem solving and critical thinking skills.
• Excellent communication and customer service skills.
• Strong attention to detail.
• Able to perform physically demanding work on a regular basis.
• Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
• Able to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Able to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
• Must be able to work in the outside elements of heat and cold.
• Coachable, open to learning, and eager to grow your technical and sales skills.

Benefits

We offer continuous training, growth opportunities, and cutting-edge technology to support your success. You'll also play a key role in identifying system replacements and passing those leads to our Home Comfort Sales Advisors—all while delivering a 5-star customer experience.

Pay

$22.00 - $29.00 per hour