HVAC Service Technician

About the role

Blue Sky Plumbing, Heating, Cooling & Electric is a 4th generation family-owned business committed to maintaining a strong reputation through its team members and providing exceptional customer service. The company offers a comprehensive benefits package, career development opportunities, and numerous perks.

Responsibilities

• Troubleshoot, maintain, and repair a variety of residential and light commercial equipment including air conditioning, ductless mini-splits, heat pumps, furnaces, fan coils, rooftop units, economizers, evaporative coolers, and humidifiers.
• Be on time and alert for assigned shift and work the entire shift as scheduled.
• Check in with the client at the beginning and end of each task to keep them informed.
• Obtain client signature before and after completing any work.
• Turn in checks or cash at the earliest convenience for processing.
• Ensure all materials used for each task are properly inputted into Service Titan.
• Respond to all office communications in a timely manner.
• Check in as needed to ensure office dispatcher and/or field supervisor are aware of your status.
• Secure parts and tools needed throughout the day for various jobs as required.
• Consult field supervisor or dispatcher in times of uncertainty.
• Communicate with customers in a clear, confident manner throughout the entire service.
• Create detailed job notes in the customer's account for future reference.
• Teach and learn by sharing thoughts/experiences with coworkers in meetings and one-on-one interactions.
• Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness.
• Maintain a clean and organized workspace both in a customer’s property and your company vehicle.
• Maintain a professional and presentable appearance in accordance with company standards.
• Inform fleet manager of any issues that arise with the vehicle in a timely manner.
• Maintain assigned truck, including gas, checking oil levels, and ensuring regular preventative maintenance is performed.
• Obtain parts, supplies, and tools from inventory or request ordering from Purchasing.
• Understand current company policies and abide by such policies.
• Consider safety as the primary job responsibility, both for personal, coworker, and public benefit, and have general knowledge of safe working practices and MO-OSHA requirements.

Requirements

• A minimum of 3 years of experience.
• EPA Certification.
• Pass a drug test & background check.
• Competent English communication skills to clearly communicate with coworkers and supervisor.
• A valid driver’s license and clean MVR.
• Ability to perform multiple technical tasks, operate equipment, adhere to safety practices, and plan/manage difficult tasks.
• Knowledge of local building codes and safety regulations.
• Good mechanical aptitude and problem-solving skills.
• Basic math and measurement skills.
• Ability to follow instructions and work well as part of a team.
• Physical fitness and the ability to work in various conditions, including tight spaces, heights, and hot and cold temperatures.
• Strong work ethic, reliability, and punctuality.
• Willingness to learn and adapt to new technologies and industry trends.

Benefits

• Pay Range: $34-72/hr
• $7,500 Sign-On Bonus
• Three Kaiser Medical Plans to select from with a 100% Company Paid Option
• Dental & Vision Insurance
• Voluntary Life Insurance & Accident Coverage options
• Company Paid Short Term Disability, Long Term Disability & Basic Life
• Employee Assistance Programs
• 401K Plan with 4% Company Match
• Paid Vacation & Paid Sick Time
• Bereavement Pay
• Company Paid Gym Membership, Costco Membership & Chiropractic Care
• Company Paid Uniforms Provided
• Tool Account Program