HVAC Service Technician

About the role

One Hour Heating & Air Conditioning, an affiliate of Authority Brands, is the premier heating and cooling specialist in the Las Vegas area. We are hiring HVAC Service Technicians to provide exceptional customer service by educating customers on technical and investment decisions while making service calls in their homes. What can joining the One Hour team offer you? The opportunity you deserve to build your career with a well-established company. We prioritize promoting from within!

Responsibilities

• Assess HVAC systems to determine repair or replacement recommendations.
• Effectively communicate these recommendations to customers.
• Perform services and repairs with a focus on technical excellence.
• Test each system after service or repair has been completed.
• Perform a proper inspection of the system to prevent future breakdowns.
• Effectively explain all services and repairs performed to customers to ensure complete customer satisfaction.
• Accurately complete all paperwork and ensure recommendations are written on invoices.
• Provide customer leads to sales team after identifying a potential need for system additions or replacements.

Qualifications

• Completion of an HVAC trade program greatly preferred.
• Strong communication and customer service skills a must!
• High school diploma or GED required.
• Must have valid driver's license and clean driving record.
• Must be able to pass a background check and drug screen.

Benefits

• Competitive pay rates
• Own service van
• Dispatch primarily from home
• Health, dental, and vision insurance
• Generous PTO and personal days
• Parental leave
• 401k with company match
• And more!