HVAC Service Manager

Responsibilities

• Actively assists in redeeming the annual booking quota, while simultaneously meeting personal booking objectives at planned pricing levels.
• Renews all maintenance contracts within the given service area at target escalation and pricing levels to successfully meet the target margins of the Company.
• Analyzes mechanical systems to develop repair, replacement, upgrade, or retrofit recommendations for customers, and presents findings/estimates to the customer with the goal of closing a sale.
• Purchases and expedites materials, equipment, and parts in a timely and cost-effective manner.
• Maintains the accuracy of all business records, reports, logs, and data, and submits regular reports to management to communicate booking/selling activity within a specified time frame.
• Ensures all work is billed promptly upon completion or per the terms of appropriate contract documents.
• Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
• Supervises staff to ensure all jobs are completed on time, within budget, and accepted by the customer.
• Assists with the development and redemption of the annual operating plan of the Company.
• Acts as a team player and assists others in the company including dispatching, business systems and accounting as needed.

Qualifications

• 2-4+ years of related employment experience.
• Advanced knowledge of the HVAC/controls industry.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Intermediate level computer skills, including proficiency with Microsoft Office (Excel in particular).
• Capacity to leverage communication/interpersonal skills to develop and enhance business relationships.
• College degree or advanced education preferred.
• Previous experience in a mentor, supervisory, or management role a plus.