HVAC Service Manager
Tharp Consulting · Loveland, CO · Today
OTHRFull-time
Position Overview
A growing residential HVAC company seeks an experienced HVAC Service Manager to oversee daily service operations. This role focuses on delivering exceptional customer service, maintaining high workmanship standards, and leading a team of Service Technicians. The manager will motivate, train, and evaluate staff, fostering a positive environment emphasizing safety, quality, and customer satisfaction.
Key Responsibilities
- Supervising and developing technicians
- Managing service scheduling, workflows, and inventory
- Overseeing job estimation, pricing, and departmental performance
- Ensuring compliance with safety and industry standards
- Handling customer inquiries, complaints, and follow-ups to ensure satisfaction
- Monitoring department budget and operational efficiency
Qualifications
- 5+ years HVAC service experience with 2+ years in management
- Strong technical knowledge of residential HVAC systems
- Leadership, coaching, and customer service skills
- Proficiency with HVAC software and business tools
- Relevant certifications (EPA, NATE, OSHA) and a valid driver's license
Benefits
- Competitive salary
- Performance bonuses
- Health/dental/vision insurance
- Retirement plan
- Paid time off
- Professional development opportunities