HVAC Service Manager

About the Role

We are looking for an experienced HVAC Service Manager to lead our service team. This person will manage technicians, help solve technical issues, keep customers happy, and make sure the department runs efficiently.

Responsibilities

• Manage service scheduling and technician dispatch
• Help technicians with difficult HVAC service issues
• Train, support, and evaluate technicians
• Handle customer complaints and concerns
• Track department performance, revenue, and productivity
• Make sure safety rules and company policies are followed

Requirements

• Experience as an HVAC Service Manager or supervisor
• Strong HVAC knowledge and experience
• Journeyman or Master HVAC License preferred
• Good leadership and problem-solving skills
• Experience using service management software
• Valid driver’s license and clean driving record