HVAC - Sales Account Manager

About the role

Meyer Distributing is a complete wholesale distributor serving the automotive, RV/towing, outdoor living, marine, and HVAC industries. With 85+ locations nationwide, Meyer Distributing and its logistics division operate a fleet of 500+ trucks to service dealers across the country. This role focuses on expanding our HVAC line of business through inside sales.

Responsibilities

• Handle a high volume of inbound and outbound telephone calls daily, working with existing and new potential customers to take orders and close sales.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls.
• Process all calls with efficiency and accuracy, maintaining digital notes of all telephone communications and verifying orders before processing.
• Service and maintain accounts in accordance with company standards, recognizing customers’ buying patterns and promoting new product lines.
• Regularly contact key accounts and prospects to build sales and develop professional customer relationships.
• Investigate and resolve customer issues professionally, ensuring mutually acceptable conclusions.
• Meet or exceed sales goals while staying current on product knowledge and industry trends.
• Perform other duties as assigned, with occasional travel possible as directed by a supervisor.

Requirements

• Solid background in the HVAC industry.
• Excellent verbal and written communication skills, with the ability to communicate by phone 90% or more of the shift.
• Ability to understand and anticipate customer needs, both current and future.
• Strong multi-tasking, prioritization, and time-management skills.
• Attention to detail and ability to prioritize workload to meet deadlines.
• Planning, organizing, and follow-up skills, including developing realistic action plans and ensuring compliance.
• Proficiency with computers and experience with Microsoft products preferred.
• Excellent negotiating abilities.
• Strong organizational and problem-solving skills.

Preferred: Experience as a Customer Account Manager or entry-level sales with HVAC and customer service experience.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Health Savings Account (HSA).
• 401K with company match.
• Paid vacation, holidays, and personal days.
• Casual attire.
• Paid orientation and on-the-job training.
• Introductory and annual reviews.
• Direct deposit.
• Tuition reimbursement options.
• Employee discount and other Meyer perks (e.g., cell phone and car rental discounts).
• Stable employment with advancement opportunities at a growing company.