HVAC/R Service Technician

About the role

IMD is a full-service heating, cooling, plumbing and repair company offering comprehensive turnkey solutions. Our experienced team builds, designs, and creates resolutions using intelligent, creative methods that meet and exceed industry standards. Together, we collaborate on each project to offer a "think out of the box" approach to solutions because we believe in assisting our clients with options and quality consultations.

Responsibilities

• Serve as a primary on-site representative of IMD, delivering high-quality service and maintaining strong customer relationships
• Diagnose, troubleshoot, repair, maintain, and install HVAC/R equipment and systems
• Coordinate service work across multiple jobs, accounts, and customer sites simultaneously
• Communicate clearly with customers, supervisors, and project teams regarding work status, findings, and recommendations
• Review building layouts, equipment conditions, and job requirements to plan and execute service work effectively
• Utilize diagnostic tools, hand tools, software, blueprints, and engineering specifications to complete work accurately
• Ensure all work is performed safely and in compliance with company and site safety standards
• Maintain accountability for company tools, equipment, and materials
• Demonstrate flexibility in work schedule; occasional overtime and/or weekend work may be required

Requirements

• The ideal candidate will be able to independently diagnose and service: Small tonnage packaged A/C units, Large tonnage VAV units (up to 120 tons), Boilers (maintenance, annual inspections, and repairs), Water pumps, including motor bearings and pump seal replacement, Chilled water and hot water loop systems, Air-side airflow and distribution issues, VRF systems
• Strong customer service mindset and professional presence
• Comfortable working in fast-paced, multi-job service environments
• Clear, confident communication skills

Qualifications

• High school diploma or equivalent
• Prior HVAC/R service experience required
• Strong verbal and written communication skills
• Excellent customer service skills
• Basic computer skills; familiarity with Microsoft Office preferred

Skills

• Active Union member may apply and will be considered equally to Non-Union applicants

Benefits

Overview: Health & Welfare: Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program
Time Off Benefits: Paid vacation, company-paid holidays, and paid sick leave
Financial Benefits: 401(k) retirement savings plan

Considerations

Pay ranges are indicated where applicable. Exact pay will be determined based on relevant job-related factors, including experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.