HVAC Operations Manager - Residential

About the role

Aksarben Heating, Cooling & Plumbing, a trusted leader in home services across the Omaha area, is seeking an experienced HVAC Operations Manager to oversee our Residential HVAC division.

Responsibilities

• Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
• Oversee scheduling, job assignments, and field operations to optimize productivity
• Provide technical guidance and operational support to field teams
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis
• Resolve customer concerns and ensure a high level of customer satisfaction
• Ensure compliance with safety regulations, company policies, and local codes
• Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process
• Conduct weekly meetings
• Other duties as assigned

Qualifications

• 5+ years of In-Home or HVAC operations management experience, preferably in residential
• Experienced in a HVAC Management position highly preferred
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
• A working knowledge of gas piping, electricity, plumbing and air flow are required
• Knowledge of local and national HVAC code is preferred but not required
• A valid driver's license is required
• Must possess a working knowledge of local codes and general industry standards
• Strong supervisory, communications, computer and mathematical skills are required

Pay

$90,000-$100,000 PLUS bonus