HVAC Operations Manager

About Us

We are an up-and-coming HVAC company based in Seattle, WA, driven to provide top-tier service and innovative HVAC solutions to our clients. As a startup, we’re looking for a hands-on Operations Manager to join our team, help us scale, and establish our brand as a leader in the industry.

Responsibilities

• We're seeking a seasoned HVAC Operations Manager—someone who can lead from the field and oversee backend operations
• This is a hybrid role combining hands-on HVAC technical work with operations leadership (dispatch, logistics, inventory, training, scheduling, and customer success)
• You’ll report directly to the Owner and help scale the business from the ground up
• Oversee daily field operations and technician dispatching
• Perform advanced diagnostics and complex residential HVAC service and installations
• Manage inventory, parts orders, fleet, tools, and job costing
• Mentor junior techs and enforce safety and quality standards
• Assist with hiring, onboarding, and team training
• Work with software systems (ServiceTitan or similar)
• Track KPIs and support strategic business decisions

Required Qualifications

• Experience (Required): Minimum 5 years of verifiable, hands-on residential HVAC service experience
• Licensing (Required): Current EPA Section 608 Certification (Universal preferred), WA Electrical License 06A (preferred), and Seattle Journeyman Refrigeration Mechanic License (preferred)
• Driving: Valid WA State Driver’s License with a clean record

Benefits

• Retirement: 401(k) with a strong 3.5% company match
• Full Coverage: Comprehensive Health, Dental, and Vision plans
• Free uniforms
• Opportunity for advancement
• Paid Holidays, Sick Days, and Paid Time Off
• Training & development
• Tool and boot allowance + Company truck + Phone + Uniform
• Bonus based on performance
• Company car

Pay

$100,000.00 - $150,000.00 per year

Schedule

Full-time