HVAC Operations Manager

About the role

Legacy Heating & Cooling is expanding, and we're looking for an experienced HVAC Operations Manager to help drive our continued growth. With installation representing the majority of our business, we're seeking a leader who understands commercial and industrial HVAC projects, develops high-performing teams, and creates efficient processes that keep projects moving safely, on time, and on budget. This is a highly visible leadership role for someone who excels at building accountability, supporting field teams, and improving operational performance across multiple departments.

Responsibilities

• Lead daily operations across our Spokane and Hayden locations
• Oversee installation, service, warehouse, and office teams, with a primary focus on installation operations
• Coach and develop managers, supervisors, and field personnel
• Improve scheduling, staffing, and operational workflows to maximize productivity
• Partner with ownership to execute strategic initiatives and support company growth
• Monitor KPIs, budgets, and operational performance to drive continuous improvement
• Coordinate communication between departments to ensure successful project delivery
• Support hiring, onboarding, and employee development
• Maintain high standards for safety, quality, and customer satisfaction

Requirements

• 5+ years of leadership experience in commercial or industrial HVAC operations
• Strong commercial and industrial HVAC installation experience required
• Proven success managing multiple teams and complex projects
• Excellent leadership, organizational, and decision-making skills
• Experience managing KPIs, budgets, and P&L performance
• Strong computer proficiency and business systems experience
• Ability to build relationships with field teams, customers, vendors, and leadership
• Comfortable leading in a fast-paced, growth-focused environment

Benefits

• 75% company-paid Medical, Dental and Vision (for employee)
• Company-provided Life Insurance
• 401(k) with up to 4% employer match
• 6 Paid Holidays
• Paid Time Off starting at 40 hours
• Company Take-Home Vehicle
• Performance Bonus and Incentive Opportunities