HVAC Office Assistant

Essential Duties and Responsibilities

• Demonstrates strong knowledge of HVAC systems, terminology, and industry practices.
• Assists with coordinating HVAC service calls, scheduling, and dispatching technicians.
• Maintains accurate service records, work orders, and equipment documentation.
• Supports HVAC Service Manager with administrative and operational tasks.
• Communicates effectively with customers regarding HVAC service inquiries and appointments.
• Processes purchase orders, receives materials, and tracks HVAC inventory and parts.
• Captures warehouse duties related to HVAC equipment and supplies.
• Ensures proper documentation and compliance with HVAC company standards and procedures.
• Maintains organized electronic and hardcopy files for HVAC service and mechanical operations.
• Completes additional HVAC-related tasks as assigned by the HVAC Service Manager.

Qualifications

• High school diploma or equivalent.
• Experience in a warehouse or office setting preferred.
• Strong organizational skills and attention to detail.
• Ability to lift objects over 40 pounds.
• Knowledge of HVAC systems and terminology.
• Excellent communication skills.

Benefits

• Medical, Dental, and Vision Insurance.
• Employer-paid Life, AD&D Insurance, and FSA’s.
• Short-Term and Long-Term Disability Insurance.
• 401(K) Retirement Plans with Company Match.
• Vacation, Sick, and Personal Time Off.
• Paid Holidays.
• 24/7 Employee Assistance Program (EAP).
• Employee Referral Bonus’s.

Pay

The salary range for this position is $25,000 - $35,000 annually, depending on experience and qualifications.

Schedule

The position is full-time with flexible hours to accommodate the needs of the business.