HVAC Mechanical Service Technician Journeyman (Union)

About the Role

Join a global leader in smart, healthy, and sustainable buildings. As an HVAC Mechanical Service Technician, you will perform mobile service work across a site network in the Greater Toronto Area, primarily at Humber River Hospital and Cortellucci Vaughan Hospital, with planned expansion to other locations. You will work independently in coordination with site-based Facility Maintenance teams, troubleshooting, completing maintenance tasks, and replacing systems at the end of their life. Experience in operating facilities, particularly healthcare, is strongly preferred.

Responsibilities

• Respond to customer needs, inquiries, and requirements professionally and promptly.
• Diligently respond to work orders and assignments in a timely manner, adhering to response and rectification times outlined in the Facility Maintenance Services Agreement (FMSA).
• Perform mobile service work across the Greater Toronto Area using a company vehicle.
• Work cooperatively with maintenance staff, management, facility staff, and contractors to complete assigned work safely.
• Maintain a clean and tidy work area consistent with good housekeeping practices.
• Perform maintenance, repairs, and services on HVAC, mechanical systems, building maintenance, carpentry, painting, and plumbing.
• Apply working knowledge of Electrical/Electronic BAS and related equipment as required.
• Perform preventative and corrective maintenance on facility equipment and systems in accordance with established processes.
• Comply with environmental, health and safety, and fire protection requirements.
• Monitor and inspect facility equipment and systems to ensure uptime, uninterrupted client operation, and asset integrity.
• Communicate and record observations about facility equipment conditions and deficiencies, providing suggestions for enhancement and repair.
• Maintain, troubleshoot, and repair equipment and building systems.
• Respond to routine and on-demand service requests promptly and courteously.
• Record resolution data within the service maintenance management database.
• Ensure work meets quality, contract response, and other requirements.
• Track, monitor, and report the status of maintenance and repair work.
• Initiate documents to obtain formal approval for required work.
• Work with subcontractors on equipment repair, preventative maintenance, and calibration.
• Recommend spare parts and supply purchases for facility equipment.
• Maintain and complete all equipment logbooks and maintenance records.
• Assist in implementing the preventative maintenance (PM) program, identifying and escalating deficiencies.
• Participate in facility-related project work.
• Ensure compliance with corporate and legislated policies, procedures, and guidelines.
• Maintain all assigned tools and arrange for repair or replacement as needed.
• Enhance customer satisfaction and maintain positive relations through service delivery.
• Perform other duties as assigned.

Requirements

• Able and willing to work flexible shifts, including on-call/standby and emergency call-outs.
• Regularly scheduled evening, weekend, and 12-hour shift work may be required.
• Willing and able to wear personal protective equipment (PPE).
• Ability to use hand tools, lift/carry 50 lbs., and work on ladders/step stools.
• Capable of working extended periods on your feet in a fast-paced environment.
• More than 3 years of facility maintenance experience in hospitals, universities, food, manufacturing, or other commercial/industrial institutions.
• Ability to read and interpret blueprints and schematics.
• Good communication skills (verbal and written); must be fluent in English.
• Familiarity with building automation systems (BAS).
• Working knowledge of computers and handheld devices.
• Positive, professional disposition with a willingness to cooperate with co-workers and supervisors.
• Strong client-service orientation and a high sense of urgency.
• Ability to succeed in a team-oriented, dynamic environment.
• Ability to maintain confidentiality of company and client-related business activities.
• Clean driving record and compliance with company vehicle policies.

Preferred Qualifications

• Metasys knowledge is an asset.
• HVAC and Electrical knowledge is an asset.

Pay

Hourly rate determined by the Collective Bargaining Agreement (CBA) rate sheet. Benefits are provided through a local labor union aligned with the CBA.