HVAC Lead Installer

Job Summary

The HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products are completed in a timely manner and abide by all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company.

Job Duties/Responsibilities

• Installs new Heating and Air Conditioning systems and related accessories according to company, safety, and manufacturer's specifications
• Ensures complete protection of customer's property during installation or service of product
• Removes all old equipment from customer's home and cleans up all areas utilized for the new installation
• Maintains the highest level of customer service while performing installation and other job duties while promoting additional product and services to the customer
• Supervises Install Helper to ensure high quality and timely completions for all installations
• Maintains the highest level of standards for time management and quality completions
• Ensures material inventory and maintenance for vehicles is completed to company requirements
• Supports obtaining and processes all required permitting based on company, city, state, and county code requirements
• Coaches and trains others within the business on all company operating policies specific to the roles and responsibilities of an HVAC installation and other products as assigned
• Performs other duties as assigned

Job Requirements

• Technical school degree or equivalent
• 3-4 years of related experience
• Licenses/certifications in relevant field
• Valid Driver License for the State of employment
• Up to 100% travel
• 18 years of age or older

Required Skills

• Applicable CFC License
• Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
• Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units
• Ability to read, write and speak English
• Ability to receive truck stock at home if a Company vehicle is retained at the residence or other location
• Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
• Ability to follow appropriate industry specific regulations related to the handling of hazardous materials
• Ability to lift and carry up to 75 lbs.
• Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
• Ability to drive and travel long distances of over 5 hours
• Ability to drive in various weather conditions for long periods of time and in various demographic areas
• Ability to access interior and exterior landscapes
• Ability to access different levels of terrain while performing duties
• Demonstrate a commitment to safe work practices and coaches others in all aspects of the position including the work/customer environment, use of personal protective equipment, and safe driving
• Demonstrate exemplary technical behaviors to new and incumbent technicians and serves as a positive role model by conveying a positive image of the company in all actions and behaviors & maintains a high level of professionalism at all times

Preferred Skills

• Strong HVAC diagnostics knowledge and experience
• Residential HVAC and duct installation
• Years Experience: 2 - 5 Years Experience