HVAC Lead Installer

About the Role

Responsible for overseeing and executing the installation of HVAC systems while managing a team of installers to ensure projects are completed efficiently, on budget, and to the highest standards. This position requires a blend of technical expertise, leadership ability, and excellent communication skills to effectively manage team operations, troubleshoot issues, and implement solutions.

Service area: Throughout the San Fernando Valley and all of Los Angeles.

Responsibilities

• Lead installation projects from initiation to completion, ensuring they are delivered on time and within budget.
• Oversee and lead the installation of HVAC systems, including furnaces, air conditioners, ventilation units, heat pumps, and other HVAC equipment in residential, commercial, or industrial settings.
• Assess project requirements based on job specifications and work with customers to determine their heating and cooling needs.
• Utilize technical knowledge to read and interpret blueprints, schematics, and technical drawings. Ensure installations meet local and industry standards and codes.
• Closely monitor project equipment, materials, and labor budgets and make necessary adjustments.
• Assign tasks, supervise, and mentor a team of 1 to 3 installers and apprentices, providing guidance and troubleshooting as necessary.
• Coordinate logistics for installation projects, including scheduling, material procurement, and equipment maintenance.
• Perform quality assurance checks to ensure all systems are functioning correctly and efficiently after installation.
• Ensure all installations comply with industry standards, building codes, and safety regulations.
• Communicate effectively with clients and coworkers, providing updates on project progress and addressing any concerns or questions.
• Maintain detailed documentation of installation work performed, including complete reports, materials used, and system specifications for follow-ups.
• Prepare reports of installation progress, issues encountered, and solutions implemented.
• Maintain inventory of tools, equipment, and supplies.
• Support the company in maintaining customer satisfaction and fostering long-term client relationships.
• Safely operate assigned company vehicle and ensure that it is maintained according to manufacturer's specifications.
• Exhibit appearance and conduct in accordance with established company standards to present a professional image to customers and the public; maintain the highest degree of decency, honesty, and integrity as a guest in a customer's home and/or business.
• Review installer crew's work to ensure quality meets established standards.
• Comply with service standards, work instructions, and customers' requirements.
• Other tasks and responsibilities as required to maintain efficient department operations.

Supervisory Responsibilities

• Installation technicians

Requirements

• Minimum 8 years' field experience in the installation of commercial and residential HVAC equipment, with 2 years of supervisory experience of at least three people.
• Ability to read, interpret, utilize, and train on mechanical plans and details.
• Valid driver's license and a clean driving record.
• Ability to effectively use HVAC tools and equipment.
• Strong knowledge of HVAC systems, installation techniques, and troubleshooting practices.
• Experience in leading and managing people and processes to achieve profit results.
• Ability to motivate, manage, and train a team of HVAC technicians and/or installers.
• Ability to create strategy and goals for team productivity and quality of work.
• Excellent verbal and written communication skills.
• Ability to multi-task and juggle multiple priorities.
• Demonstrate attention to detail.
• Strong organizational skills.
• Ability to maintain a positive attitude while under pressure.
• Strong conflict resolution skills.
• Provide technical support for HVAC technicians and/or installers.
• Strong computer skills.
• Willingness to work weekends.

Skills

• Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. Applies feedback to improve performance; monitors own work to ensure quality.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Design: Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Key Success Factors

• Percentage of jobs completed on-budget
• Percentage of jobs completed with no warranty callbacks (1 year)
• Quality assurance oversight

Performance Standards

• Planning projects according to tasks and delegating to crew members
• Ensuring performance and professionalism of crew
• Properly staging equipment and materials for efficient job performance
• Proper and complete equipment startup and customer walkthrough
• Clear, thorough job documentation

Pay

$34-$40 per hour

Schedule

Monday through Friday. Overtime as needed.